Our attentiveness to the challenges and concerns of our clients is the cornerstone of our commitment to effective client service.

To put it simply, we listen more than we talk at the appropriate times, and this serves us well in connecting with our clients and delivering the results that makes a difference to them.

When you look at the diversity of the clients we represent, from companies to individuals, there is no one-size-fit-all solution that caters to everyone in our client base.

We understand the challenges facing companies in Singapore and their perpetual consternation about minimizing the risk of doing business, including other concerns about obtaining timely advice, or having quality control measures in place.

We are also aware that individuals are faced with different challenges when dealing with laws affecting them in a personal capacity, and showing empathy and understanding is as important as technical skills.  

The differing challenges and concerns affecting clients are always on our radar. 

There is however one factor that causes unease amongst clients of all types. It is the perception that legal services are costly. This is where we are different.

At Skandan, we do not believe in the cold-blooded pursuit of a profit driven culture. As much as we say that we care about our clients, and the outcome of their cases, we also don’t believe that they need to pay an exorbitant sum for the solutions they seek.

We maintain flexibility in our billings, not just in words but in practice, and we strive to accommodate our clients’ budgetary input with a genuine interest in creating value at a reasonable price.

Our nimbleness, due to our size, allows us to operate without the large-firm bureaucracy or overheads, and we can scale up the team efficiently and manage the associated costs to your advantage.

We understand how bigger law firms provide quality services. Some of us started our careers with big firms, and we want our clients to understand that you can have access to quality representation without receiving a huge bill.

At the same, we are approachable and not intimidating, and more than that, not intimidated by bigger legal teams that may be hired by your opposing parties.

Our advantage rest in us being a leaner outfit offering manageable fees and our nimbleness allows us to put together or scale up a team to meet the needs of the clients but only if necessary.

This we where we make a difference.

Our client-friendly approach ensures that we are at all times closely aligned with the interests of our clients.

As people-centric lawyers, we place a premium on our relationships with clients, professional collaborators and our staff.

We care about the matters and the outcomes affecting our clients. 

We believe that putting people first, and not profits, should not stop with how we look after our clients. We care about the well-being of our staff. We treat our opponents with respect. And we abide by standards of ethical behavior

It is our belief that if you follow the right principles, you will achieve better outcomes at every level.

 

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